Your first visit is about getting to know you. We take time to listen, review your health history, and understand your goals and concerns. You’ll see photos and digital scans of your mouth, and we’ll explain what we see in plain language so nothing feels confusing or rushed. Most patients leave their first appointment feeling informed, at ease, and confident about next steps.

Yes. One of the things patients value most about Heart of the City Dental is seeing familiar faces at every visit. That consistency helps us truly understand your history, preferences, and sensitivities, and it builds trust over time. We believe dentistry works best when relationships are allowed to grow.

Yes! While we are out of network with most dental insurance plans, we are happy to accept all private dental insurance plans. We will submit claims on your behalf and help you understand and maximize your benefits, so you can focus on your care not the paperwork.

Insurance often prioritizes limitations, approvals, and short-term coverage over prevention and relationships. By remaining independent, we’re able to spend more time with patients, explain what we see, and make thoughtful recommendations without outside restrictions. This approach allows us to practice dentistry the way we believe it should be practiced: calm, thorough, and personal.

However, we understand that accessibility matters, and we want your experience at Heart of the City Dental to feel as seamless and supportive as possible. That’s why we’ve created an in-house membership designed for patients who want clear costs, predictable care, and a thoughtful alternative to traditional dental insurance.

We absolutely offer options for financing. We work with CareCredit and Cherry for this!

Learn more about each of them below: