We
are always hearing from our patients on how much they appreciate our
friendly team, gentle care and exceptional quality. Below are comments
we have received recently.
"Must admit after continuing with Heart of the City Dental for the past 17 years, we find the entire staff to be exceptional, and the most dedicated in professional care. With our many relocations over the years, Dr. Bruce and staff have been at the top compared with all other dentists we’ve had. Even after our move to Northfield, we have no intention to select a local dentist due to our satisfaction. Thank you so much for the continued great professional care!!!"
John - Northfield
"I used to be scared to have to go to a dentist appointment. But, I feel comfortable coming to you. Even though you are not a preferred dentist for my insurance that will never change my mind that you’re the best, and I go to the best. Thank you for everything."
Russ - Apple Valley
"Both my wife and I have been extremely satisfied with our experience at Heart of the City Dental. Staff is always courteous, always patient and always show caring attitude. Wouldn’t think of going elsewhere as long as we are in the area."
Terry - Lakeville
"Thanks to Dr. Heidi for a totally painless experience. I was also impressed with the care of your new assistant. She obviously cares about the comfort of her patients. Thanks."
Larry - Burnsville
"I have been coming to this establishment for a few years now and have always been happy with the Doctors and Claudia is awesome. She is the best."
Juan - Northfield
"Everyone was wonderful as usual! THANK YOU! Everyone."
Linda - Minneapolis
"Dr. Heidi is the best dentist I’ve been to!!"
Jennifer - Prior Lake
"Thank you for yet another pleasant experience."
Wayne - Eagan
"My mouth feels so healthy! Thank you for your care."
Tanya - Prior Lake
"I have referred people to your dental practice."
Barb - Burnsville
"Great Job!!!!! PERFECT Thank you."
Jim - Farmington
"You guys are great. I always recommend other people to see you. Thanks for the great service and happy faces."
Sheryl - Burnsville
"Everything
was better than I thought possible. I liked the explanation of what
was going on during the procedure. Thank you!"
Paul - Burnsville
"HOTCD
seems to always meet expectations, regardless of the needed treatment!
Personal strive to make the patient as comfortable as possible. Thanks
again."
John - Northfield
"I have always been amazed with the quality of the care I receive
at Heart of the City Dental. I feel the entire staff treats me like
family. Dr. Tanya has provided most of my care and her skills are of
the highest standard."
Douglas - Burnsville
"I
have been with Heart of the City Dental since the late 70's and have
never had a bad experience. I would recommend it to anyone."
Linda - Apple Valley
"I have been a patient at Heart City Dental for 25+ years. The
staff is honest and professional about work that needs to be done. They
are also very concerned about providing painless dentistry."
Lillian - Grove Heights
"I've
been a satisfied customer since the early '70s. I see no reason to go
elsewhere."
Randy - Burnsville
"I really like coming there, I have had strong fears about dental
work and they have done a very good job keeping me calm."
Lynn - Burnsville
"I have NEVER had a better experience at a Dentist. Dr. Heidi was
able to fit me in the Friday before a Holiday weekend (even though she
was the only one Dentist in the office that day). My follow up appointment
was scheduled promptly and that experience was just as great. Dr. Tanya
was very kind and insisted that I know what she was doing in my mouth.
I really appreciated the follow up call from her the next day making
sure everything was still doing okay. I will definitely be back for
my routine visits. Thanks much!"
Jamie - Eagan
"It was my 4-year-old son's first visit. The hygienist explained
and showed him how each tool worked before they even began. The visit
was yesterday and he asked this morning if he could back again today."
Ariana - Burnsville
"Office is very nice and friendly. Hygiene appointment went smoothly
and started and finished on time. Thanks Claudia. Yelena was effective
taking X-Rays and coordinating services. Thanks Yelena. Dr.Bruce put
me on ease as usual. I was impressed one more time with Dr. Bruce's
assessment skills ( of course he is also perfect operator). Thanks Dr.Bruce."
Natan - Apple Valley
"My
5-yr. old sonís cavity filled with a smile on his face? Amazing!"
Stefani - Farmington
"The
attention to detail is amazing. We are new to Heart of the City Dental
and yesterday I was seen for the first visit to have a crown installed.
I was quite nervous because of previous experience with pain during
cavity fillings. Dr. Bruce was very helpful to put me at ease by testing
the extent of the anesthetic prior to beginning the procedure. The procedure
proceeded efficiently and painlessly with several educational opportunities
along the way. I was pleasantly surprised to receive a phone call from
Dr. Bruce first thing in the morning to ask me how I was feeling and
if I had any questions or concerns. This is not the experience I have
come to expect but I am pleasantly surprised. Heart of the City Dental
has certainly raised the bar on customer service."
John - Burnsville
"I started going to Dr. Bruce years ago since he advertised as
a dentist for those who were afraid of dentist -- and I am so thankful
I made that decision. I have never had a negative experience. Everyone
in the office is kind, gentle and a credit to their profession. Thank
you for taking such good care of me!"
Susan - Hastings
"The
staff at Heart of the City made me feel relaxed and comfortable. They
were truly interested in my comfort and health; not just my business.
The top notch Dentists, technicians and office staff work as a team,
but there is also a sense of family here. Thanks, Heart of the City!"
Steven - Burnsville
"What
a calm, respectful and caring environment. My meetings with Dr. Bruce
were informative and comprehensive. I felt that everyone was very concerned
about my over all dental care and that I would be well taken care of."
Aaron - Savage
"I was very nervous to leave my childhood dentist, but switching
to Heart of the City Dental made the experience easy, and even enjoyable!
The staffs are efficient and professional, and genuinely care about
the conditions of their patients. I've never had a more pleasant visit
to the dentist!"
Kaylin - Savage
"I
thought that my visit was great, and I have never my teeth so clean...they
were gleaming! -Thank-you."
Stephen - Burnsville
"My
wife and I and our family have only had the best service from your business
for decades. Thanks again."
Curt - Burnsville
"I
am continually impressed with my visits to Heart of the City Dental.
Everyone is very friendly and responsive!"
Cassandra - Shakopee
"Friendly
and highly professional staff. There was a good review of past procedures
and sufficient time to explain any further needed work.
My expectations are always met - and more!"
James ñ Bloomington
" I am always very pleased with the service at Heart of the City
Dental. I really like the dentists as well as other staff."
Joanne - Burnsville
"Always
kind and professional!! Excellent to work with and always excellent
care! Thank you for a wonderful visit!"
Becky - Woodbury
"My
whole family (including my young children) has been coming to Heart
of the City Dental for years. We could not be happier. We all love the
warm and friendly atmosphere. I always feel like they know who I am.
I like it so much I have even referred friends."
Barbara - Lakeville
"I have been avoiding going to the dentist due to my past experiences.
I always felt like a number and it always hurt. After experiencing some
tooth pain a co-worker suggested Heart of the City. I was pleasantly
surprised by my experience. I was treated like a person. I felt like
they cared. It was also my first dentist appointment I had ever had
that I DID NOT feel any pain. I have already referred two other people.
GREAT JOB!"
Crystal - Apple Valley
"I
have been a client for many years. Dr Tanya and the hygienists have
been amazing! The cosmetic work I have had done, and the guidance from
your office has given me much more self confidence and a better understanding
of maintaining my dental health."
Paul - Farmington
"I love coming to Heart of the City Dental. I drive 25 miles one
way so I don't have to find a new dentist that I like as much as the
folks here."
Martha - Minnetonka
"Professional
care at its best! My husband & I have never had such excellent dental
care before as the whole staff is very thorough & genuinely care
for you!"
Dianne - Burnsville
"30
+ Years of the highest quality dental work available. Dr. Bruce is an
excellent Dentist, plus he can be trusted."
Joe - Burnsville
"I hate the dentist just as much as the next person but the staff
here makes it a pleasant experience. All three dentists make a real
effort for each procedure to be as painless as possible and will listen
to what you have to say. I have had a number of procedures done including
cleanings, cavities, crowns and even a tooth extraction and I have never
left unsatisfied. If you're looking for a dentist that is gentle and
cares Dr. Bruce, Dr. Tanya and Dr. Heidi are three wonderful choices."
Bobbi - Bloomington
"I
have never in my life had a dental experience like I have when I visit
The Heart of the City Dental! Most times you get dentist that don't
explain things and forget your name when you leave the door! Honestly,
The Heart of the City Dental goes above and beyond for your comfort!"
Molly - Burnsville
"Modern.
Professional. Friendly."
Gary - Carmello, CA
"The
staff at Heart of the City made me feel relaxed and comfortable. They
were truly interested in my comfort and health; not just my business.
The top notch Dentists, technicians and office staff work as a team,
but there is also a sense of family here. Thanks, Heart of the City!"
Steven - Burnsville
